Operations Analyst (Remote-friendly) at Ironhack

#About Ironhack

Ironhack is an education startup that was founded to disrupt the way tech education works!
Doesn’t it seem odd that we’ve been learning the same way since the Industrial Revolution? Virtually all industries are pushing the limits on how to do things faster, better, and more efficiently. Yet, for the most part, people feel stuck on a 4+ year (and usually quite expensive) path that often results in an unfulfilling career path.
We empower students to create a new path - one that leads to meaningful careers in software development, product design or data analytics in a fraction of the time and cost of traditional education.
Our higher purpose is to transform the education space to be unapologetically outcomes-driven. Whether students are looking to change careers, get a promotion, skip University, or start their own company, we work tirelessly every day to make sure this path is as quick, immersive, and accessible as possible. Hearing these success stories is what gets us out of bed each day, excited to come to work :)
It’s with this mindset that we’ve become one of the key global players in bridging the digital skills gap, serving both those looking to get into tech, as well as the companies hungry for tech talent.

Quick facts:

● Founded in 2013 by Wharton and Harvard grads
● Operations in Miami, Madrid, Barcelona, Paris, Mexico City, Lisbon, Amsterdam, Sao Paulo and Berlin
● 100% YoY Growth (help us to keep it going!)
● Graduated over 6500 students
● 100+ global team members
● Venture capital backed

#About the gig

The Operations team is all about improving team productivity. It's about making sure that everyone is doing what they should be doing and going in the same direction. The role of the team is to own and manage all projects that have the goal of improving the efficiency or scalability of the company by analyzing, proposing, and executing these projects, always looking at the global picture, not at a specific department.
We are looking for an Operations Analyst that will play an instrumental part in the success of the Ops team, co-managing strategic projects and providing the right support to our different teams in everything Operations related.

#Responsibilities

    • Being co-responsible for the identification and delivery of cross-functional projects across all company functions (Finance, Admissions, People, Marketing, etc) that will drive and improve efficiency or scalability. Collaborate with the sales and engineering team to improve coste effectiveness across all platforms
    • Being the co-manager of most global tools (not department-specific), ensuring the right functioning of those, and constantly check for improvements (benchmarking outside for new ones if needed)
    • Giving support to other teams on the integration of new department specific tools. Take charge of the tool benchmarking to fit our current tool ecosystem, making sure it fits the real company needs, owning the implementation and creating the documentation on how to use the tool
    • Being a key collaborator in the Ironhack Salesforce account: identifying process improvement in different departments through SF, and acting as the PM in charge of the development and deployment and execute changes in the Salesforce visual and internal structure to facilitate development
    • Giving support on the creation of monthly reports to manage key findings and assessments
    • Review company policies and business processes
    • Contingency management and risk mitigation - act as Ironhack's life guard, always ready to jump into any project or department with needs, in order to execute, manage and take ownership in order to ensure that our operations aren't affected
    • Providing support on specific ad-hoc analysis or task-forces when needed

#Is this you?

    • You have a bachelor's degree on engineering, mathematics, computer science, analytics or equivalent previous experience
    • You have 1+ years of experience as an analyst in a professional setting
    • You have fantastic verbal and written communication skills
    • You have excellent interpersonal skills and are a good listener
    • You are an analytical person with strong attention to detail
    • You hare proficient with GSuite applications
    • You have experience with RPA or other automation tools such as Zapier
    • You are autonomous and proactive and feel comfortable working with minimum supervision
    • You are always eager to learn about new technologies, methodologies and processes!

#Perks

● Competitive salary
● Flexible work environment
● 100% Employer-paid healthcare (for US + LATAM full-time employees)
● Tons of amazing events with our students and community of instructors
● Learn to code, design, or analyze data: enroll in our part-time courses for free!

Remember to mention that you found this position on Tyba