Technical Services Trainee, Valencia at Edwards Lifesciences


Job Description
The purpose of this role is to provide repair and maintenance services on electronic medical products and strictly following SOPs. Technical Services Trainee will work closely with engineers and under their supervision. Trainee will also be in touch with office and warehouse colleagues.
Key Responsibilities
  • Work on simple defects and repair them by replacing components under supervision of team members/manager
  • Execute routine recurrent testing of the products (e.g., visual inspection, performance assurance and electrical safety)
  • Document all repair and maintenance work by following respective procedure including complaint evaluation utilizing related systems
  • Receive defective Instruments and follow respective procedure (e.g., decontamination)
  • Provide basic technical support for sales/technical departments, hemodynamic monitors and pressure transducer cables
  • Perform customer visits to carry out service on site
  • Incidental duties

Education and skills
  • Student/fresh graduate of a technical field
  • Previous experience in electronic medical device is a plus
  • Intermediate English, fluent Spanish required
  • Basic written and verbal communication, good interpersonal skills and ability to work in a team environment
  • Good computer skills, including usage of MS Office Suite; ERP (e.g., JDE) experience preferred
  • Good problem-solving and critical thinking skills with the ability to learn complex products through learning guided by more senior employees
  • Highly motivated and proactive person
  • Moderate understanding of equipment
  • Moderate knowledge of product-specific information
  • Ability to perform basic troubleshooting as it relates to electronic medical systems
  • Ability to use test, development or diagnostic equipment; use tools such as measuring equipment
  • Ability to read and understand procedures, drawings, schematics and carry out assembly instructions
  • Strict attention to detail
  • Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Edwards Lifesciences in Spain also offers the following benefits:
  • Competitive Compensation and Benefits package
  • Flexible working hours, remote working
  • Pension plan
  • Life Insurance
  • Medical plan
  • Meal Vouchers
  • Service Awards
  • Enhanced Leave benefits
  • Employee Stock Purchase Programme
  • Employee Assistance Programme
  • Comprehensive Wellness programme including gym membership reimbursement, fresh fruit in the office, yoga lessons, subsidized massages, mindfulness sessions, educational events, charity activities and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.

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