Account Manager at Givaudan


Account Manager
  • Your future position?


As a Account Manager you will be the Junior sales/business professional trained in assigned account management scope and key skill sets, with contributing and supporting responsibilities. In this exciting role you also will:
  • Under supervision, grow Givaudan business with designated accounts by managing top and bottom lines
  • Cultivate and manage customer relationships within portfolio of accounts
  • Monitor customer and competitor activity and maintain customer information
  • Track Account Plans for key accounts
  • Develop and deliver internal and customer presentations
  • Identify/create opportunities for Givaudan to participate in targeted briefs
  • Identify customer requirements and follow up on customer submission
  • Transition customer projects and new wins from scale-up to production
  • Follow KPIs versus targets (Sales, Gross Profit, win rate…) and take corrective actions if necessary
  • Negotiate pricing agreements within guidelines
  • Manage credit, pricing, rebates and budget etc. for key accounts
  • Manage and resolve customer complaints and ensure prompt resolution
  • Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines

You?

Are you someone who wants to grow and shape your own world? Who need a new challenge and bring excellent contribution to company? Then come and join us - and impact your world.

Your professional profile includes:

Academic Background

  • University degree (or equivalent)

Professional Experience

  • 4-7 years of overall experience
  • 1+ years’ functional/technical experience in the industry

Technical Skills

  • Verbal and written command of English
  • Ability to build and maintain effective relationships with customers
  • Project management skills
  • Communication skills
  • Competence in developing and delivering compelling presentations
  • Basic negotiation skills
  • Passion for the Fragrance Industry
  • Customer Relationship Management
    • Builds and maintains effective relationships with customers, decision-makers and influencers
    • Identifies value drivers for key customers and understands how to position Givaudan offerings
  • Business Fundamentals
    • Commercial Skills
      • Competent negotiation skills
      • Competent project management skills
      • Develops and delivers compelling presentations
    • General Business Management
      • Understands customer strategy, initiatives, priorities, and launch processes
      • Understands annual budgetary parameters and profitability principles
      • Uses KPIs to monitor performance and modify strategy and tactics
      • Captures and clearly communicates brief requirements
      • Understands Givaudan's brief process and functional interfaces
    • Fragrance Business Management
      • Competent olfactive knowledge and perfumery language
      • Knowledge of industry and customer regulatory requirements, including technical criteria and/or specifications
  • Strategic Business Management
    • Market and Competition
      • Knowledge of competitor activities with key customers
    • Managing Opportunity
      • Participates in projects to generate new business
      • Articulates Givaudan’s value proposition
      • Develops basic Account Plans, incorporating comprehensive customer knowledge and analysis
    • Managing the bottom line
      • Knowledge of Givaudan pricing guidelines
      • Strategic Business Management
  • Communication
    • Communicates effectively across functions and geographies

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