Service Desk Analysts (contract)Wellington
Are you a problem solver who is genuinely excited to help customers? Do you have some previous IT support Experience? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We currently have six months contract opportunities on our Wellington Service Desk providing top notch ICT troubleshooting support to Fujitsu Clients.
As a Service Desk Analyst you will provide exceptional customer service and respond to phone, e-mail and on-line inquiries promptly, courteously and efficiently. You will also maintain records and log these reported incidents using an IT Service Management tool and structured methodologies.
These are contract roles requiring an immediate (or ASAP) start. For these roles you will need to be able to hit the ground running so will have some background in providing IT support.
- Previous experience in a Customer focused IT support role
- Some knowledge of Desktop skills
- An interest or experience with technology, particularly in a Microsoft environment.
- Excellent verbal communication skills
- Self-motivation and ability in punctuality, time management, presentation and administration
- Problem solving skills
- IT Qualifications (desirable)
Flexibility, Diversity and InclusionFujitsu is committed to equality of opportunity for all. Achieve more and thrive with a global brand that actively nurtures and supports our diverse employee and client networks. We value unique perspectives on our team, therefore we welcome and encourage applications from people with a diverse variety of experiences, backgrounds, sexualities and gender identities. Even if you think you don’t meet all the criteria or are interested in job share/part time opportunities, we would still love to hear from you. We have a culture of respect for professional and private commitments although some roles may demand some travel and flexibility to meet clients and to drive performance.
Some of the benefits of working for Fujitsu include: recognition programs for staff, flexible work arrangements and Employee Assistance Programs. You will also be eligible for technology discounts with Microsoft. We also provide physical wellness rebates with UniMed, SpecSavers and are strongly committed to Sustainability.