Sales Operations Intern at TripAdvisor


Barcelona, Spain
TripAdvisor (NASDAQ:TRIP), the world’s largest travel platform*, helps 490 million travelers each month** make every trip their best trip. Travelers across the globe use the TripAdvisor site and app to browse more than 795 million reviews and opinions of 8.4 million accommodations, restaurants, experiences, airlines and cruises. Whether planning or on a trip, travelers turn to TripAdvisor to compare low prices on hotels, flights and cruises, book popular tours and attractions, as well as reserve tables at great restaurants. TripAdvisor, the ultimate travel companion, is available in 49 markets and 28 languages.
TripAdvisor is looking for a Sales Operations Intern to help scale his B2B business for the restaurant part. This position will be based in Barcelona, in the Fork headquarter, part of Tripadvisor, within the Global Sales Operation team. It is an exciting opportunity to join an international fast growing company in the food tech industry, with young and passionate people.

YOUR KEY RESPONSIBILITIES

Overall, the Sales Operations team is in charge of running smoothly and continuously improving Sales operations in a scalable way, to increase sales revenue & productivity.
In relationship with Central and Local sales teams, you will have 3 main missions:
  • Operational Excellence
    • Support the different Sales teams (acquisition and farming) in the daily operational processes such as leads assignment, discount campaign creation, bugs escalation…
    • Proactively identify process inefficiencies to maximize operational efficiency in collaboration with Sales, Product & Marketing teams
    • Assure the visibility and adoption of new processes and tools to central and local stakeholders
  • Analytics
    • Conduct ad hoc analysis to identify sales & processes improvement and help business stakeholders to take decisions
    • Help building reporting to follow up on sales performances
  • Project Management:
    • Help implementing sales projects to improve tools, processes and have a direct impact on the business
    • Based on local & central feedback, propose improvements to build the strategic roadmap in coordination with marketing & product teams

REQUIREMENTS

  • Student from a top Business, Engineering School or University
  • Data lover and good excel skills
  • Problem solver, process and results oriented
  • Communication skills to interact with various local and central stakeholders from different seniority levels
  • Excellent organization & time management
  • Humble and eager to learn
  • Fluent in spoken and written English & Spanish (French is a plus)
  • 1st experience in consulting or project management in a fast-paced and international environment would be a plus
  • Previous experience with Salesforce is a plus

THE PLUS

  • Ticket Restaurant
  • International working environment
  • Dining and leisure area + terrace
  • Coffee point on each floor with coffee and tea for free
  • Well-being activities and benefits (massages, fresh fruit, free snacks, team building events, etc.)

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